how to report a bug
Well, first thing to remember is whoever gets your bug report cannot read
your mind. Bug reports like "it does not work" ... well, do not work.
THINGS TO CHECK BEFORE SENDING YOUR REPORT
o Make sure it is a bug. Yes, many people will simply typo a command and
report a bug. Read error messages. Again, read error messages. The problem
could simply be solved right there.
o Make sure you send it to the right person. It all depends on what the
program is of course. If you are unsure how/who to report a bug to for a
specific program, look in the documentation and/or ask around.
WHAT TO INCLUDE
o What program you were trying. Seems silly, but some forget.
o What command/option you were trying. Be precise. Describe exactly what you
were trying to do.
o What were your expected results and why. Might seem silly again, but the
programmer cannot always know what settings you have that might affect the
outcome of a command.
o What happened instead of what you expected. This is not "what did NOT
happen" but really "what DID happen." Almost always you will get an error
message and that's what you need to report.
o Any other info you think might be important. The key is to provide all the
needed info, even if you think it might not be needed, if it looks useful,
If you want bugs to be fixed, help the programmer(s) fix them by following
these simple steps. It goes a long way toward getting the bug fixed... and
preventing the programmer(s) from being annoyed and starting to ignore you.
Created: 00 January 0000 unknown
Sun Feb 11 14:27:58 GMT Standard Time 2007